We have important news for La Marzocco machine owners. Beginning July 5, 2023, a new firmware update is available for connected-capable espresso machines. This firmware update is required to ensure the continued connected functionality of capable machines. This blog post will provide you with essential information on the update process and how to ensure seamless connectivity. Let’s dive in.
Compatibility and Update:
On September 10th, 2023, we will be migrating to a new platform for improved performance and reliability. To maintain compatibility, it is essential to update your machine’s firmware. Machines using gateway firmware versions older than 1.0RC7 (released on January 31st, 2022) will not be compatible with the new system unless updated before the migration date.
Updating the Firmware:
To update your machine’s firmware, follow these simple steps:
1. Connect via the La Marzocco Home App: Ensure your machine is connected to the La Marzocco Home App.
2. Perform the Update: Once connected, the app will guide you through the firmware update process. Make sure to establish a local connection, indicated by a green line on the app, for a successful update.
If you have any questions or need assistance during the update process, our La Marzocco After Sales team is here to help. You can reach us at firstname.lastname@example.org. If you have already updated your firmware, or do not have a connected machine, please disregard this message and any subsequent reminders.
To ensure uninterrupted connectivity and optimal performance of your La Marzocco, it is crucial to update the firmware before September 10th, 2023. Follow the provided steps, refer to this serial number list if needed, and don’t hesitate to reach out for support. We appreciate your attention to this important update.
Thank you for choosing La Marzocco Home.